FAQ

WHERE IS YOUR STORE?

Great question! Serendipity Needleworks had a brick and mortar retail storefront, located at 412 Queen City Avenue, for 14 years. Ellen closed the storefront on May 27, 2017 to pursue an exciting new online adventure.

WHAT’S THIS NEW ADVENTURE?

Another great question! Ellen and her team are still working on all the details of the new version of Serendipity Needleworks, but rest assured – it’s going to be AWESOME! Sign up for our newsletter to stay in the loop and get all the latest updates.

WHEN WILL THE NEW ADVENTURE BEGIN?

We thought you’d never ask! The transition has actually already started and you’ll be able to visit our brand new website this fall.

DO YOU STILL OFFER CLASSES?

Of course! Our classes are on hiatus right now, but you’ll be able to sign up for new offerings very soon.

DOES THE WEDNESDAY AFTERNOON GROUP STILL MEET?

Absolutely! Our Wednesday afternoon Sip, Stitch, and Knit (a.k.a. SSK) meets from 1:00 p.m. until… at Heritage House Coffee and Tea’s Riverfront location.

WHAT IF I NEED HELP WITH MY PROJECT THAT I BOUGHT AT YOUR STORE?

Thankfully, Peggy, our resident Knit Doctor, has set up her own practice and is now taking new patients. Give her a ring at (205) 310-2131 to schedule your appointment.

WHAT IF I WANT A NEW PROJECT?

We’re so glad you asked! Ellen is carefully curating a veritable smorgasbord of luscious projects to that are guaranteed to tickle your fancy. Stay tuned for details.

HELP! I RAN OUT OF YARN AND I CAN’T FINISH MY PROJECT!

No worries! We’re here to help. Even though the website doesn’t have merchandise on it right now, you can always call Ellen at (205) 758-0108 and she’ll be glad to help. (Yep — that’s the same telephone number we’ve always had. We promised we’d be here for you!)

Have a question we didn’t answer here? Give us a call at 205-758-0108.

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